CODE OF PRACTICE FOR SAFETYWAVE

HOW WE ACT

When conducting any of our courses or representing Safetywave in any forum, our trainers and assessors are expected to follow the principles of fairness, equity, honesty and anti-discrimination.

Our certified instructors undergo a regular re-certification process and must comply with course training and assessment standards and the Safetywave Code of Conduct, as follows:

Respect for the law and the system of government: Safetywave personnel uphold Commonwealth and State laws and act in the public interest.

Respect for persons: Safetywave personnel show respect for members of the public, clients and other employees.

Integrity: Safetywave personnel at all times act in an honest, trustworthy and lawful manner.

Diligence: Safetywave personnel strive to achieve high standards of performance, professionalism and responsiveness to clients.

Economy and Efficiency: Safetywave personnel protect assets, equipment and other resources, maintain them correctly, and use them economically and for approved purposes only.

Access and Equity: Safetywave strives to maintain its commitment to equal employment opportunity, anti-discrimination, and harassment legislation.

EQUAL OPPORTUNITY

It is very important to Safetywave that participants feel that our courses are delivered and assessed in an equal and unbiased manner.

Please notify us of the following:

Any language barriers that may exist

Any learning, reading, literacy or numeracy difficulties

Please approach the friendly Safetywave personnel before your course so we can best address your needs.

Our instructors are willing to assist you in any way possible to ensure you have an equal chance to participate, learn and achieve.

Your privacy will be respected at all times.

All Trainees must be of 14 years of age to complete one of our courses.

OUR CONDUCT

There are State laws prohibiting discrimination on the grounds of, or by association with, the following: Sex, marital status, pregnancy, parental status, breastfeeding, age, impairment, race, religion, political belief, trade union activity and lawful sexual activity.

These laws have been developed to protect the interest of persons who may fall into the listed categories.

Safetywave always strives to ensure that we are not discriminating against any person, and that no one is excluded or alienated from our courses.

Our personnel will conduct themselves in a manner unlikely to offend any member of the community.

We respect and maintain the participant’s right to security and confidentiality in terms of their performance, outcomes and assessments at all times.

We will not provide information about you to a third party without your written permission.

You will be required to sign a consent form for those occasions when it may be necessary for Safetywave to provide information about you to another organisation (e.g. Department of Education, Training and the Arts).

If you are unsatisfied with any about any aspect of your course, Safetywave personnel will endeavour to rectify the problem.

Please approach your trainer and we would be delighted to assist.

Privacy Policy

Safetywave’s Privacy Policy can be viewed here: https://www.safetywave.com.au/privacy-policy/

Terms & Conditions

Safetywave’s Terms and Conditions can be viewed here: https://www.safetywave.com.au/terms-conditions/

CPR Guidelines

As at 16 October 2014, ASQA and the Industry Skills Council requirements have changed for the CPR competency. All course participants MUST be able to complete a minimum of 2 minutes of effective CPR on an adult manikin placed ON

THE FLOOR and 2 minutes of effective CPR on an infant manikin placed on a hard surface. If you are unable to fulfill this requirement they may not be deemed competent in the CPR component and therefore may not be able to receive a qualification for the course.

CONTACT US

Course Locations

1300 662 156
info@safetywave.com.au

Postal Address
PO Box 4813, SCMC, QLD 4560
Admin Office
Nambour, QLD 4560

ABN : 38 773 026 617

OFFICE HOURS

Monday: 9am – 2pm
Tuesday: 9am – 2pm
Wednesday: 9am – 2pm

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